What Makes Gigsberg Special
When you go to Gigsberg, you step into a global secondary-market platform focused purely on live events — concerts, sports, theatre, and festivals. Rather than being a primary ticket seller, they operate as a marketplace where fans can buy and sell tickets, but with the added reassurance that all sellers are vetted and tickets come with a guarantee. This makes it a compelling choice for people who missed out on primary sales or are seeking resale options.
One of the standout features of Gigsberg is its commitment to customer service. Their support team is available 16 hours a day, seven days a week, and can be reached via email, web chat, or other platforms. They also promise that tickets will be delivered “just as ordered and always on time,” and back that up with a refund guarantee in case of event cancellation. This kind of customer-first pledge helps bring trust to the potentially risky world of ticket resale.
What You Can Find on the Gigsberg Platform
On the Gigsberg website, users can browse a huge selection of live event tickets. Whether you’re looking for chart-topping musicians, theatre shows, or major sporting matches, the marketplace allows you to filter by event type, location, date, and seat category. Since it’s a secondary market, you’ll often find tickets even when primary outlets are sold out.
Sellers on the platform range from everyday fans reselling spare tickets to more seasoned ticket resellers. Gigsberg ensures transparency: the price is always set by the seller (not by Gigsberg), so you may see tickets above or below face value, depending on demand. Before purchase, buyers are shown all fees, so there are no nasty surprises at checkout.
In their Help Centre, Gigsberg provides detailed guidance on how to buy, how to sell, and what to do in case of refunds. They explain the entire process of delivery and ticket guarantee, and also provide support on tricky issues like transferring tickets or managing last-minute changes.
What Sets Gigsberg Apart From Competitors
- Vetted Sellers & Ticket Guarantee
Not all resale platforms ensure sellers are checked. Gigsberg makes seller vetting a priority, and backs up every ticket with a guarantee: if the event is canceled, your money comes back. That safety net is a big plus, especially in the volatile world of resold tickets. - Strong Customer Support
Their support team is highly accessible and responsive. Having customer service that covers a large portion of the day, every day, gives buyers confidence that they’ll have help if anything goes wrong. - Transparent Pricing
Because ticket prices are set by sellers, Gigsberg doesn’t fix or control resale prices — but they do make sure that all additional fees are shown before purchase. This level of transparency helps buyers make informed choices. - Global Reach
While based in the UK market (among others), Gigsberg operates internationally, giving users access to a broad range of events. That means not just local concerts or sports, but also global tours, big festivals, and international shows. - Social Responsibility
Gigsberg also talks about giving back: their team values community engagement and supports causes like the Special Olympics, showing that their values go beyond just business. - Trust & Security
The company highlights that all tickets are “fully guaranteed” and that seller credibility matters. This helps mitigate risk for buyers concerned about counterfeit tickets or no-shows.
Who Benefits Most From Using Gigsberg
- Fans who missed original ticket sales: If an event sells out quickly, this marketplace often gives you a second chance.
- Resellers or occasional sellers: People who want to list spare tickets can use the platform with confidence, thanks to its vetting process.
- Frequent event-goers: For those who go to many gigs, theatre shows, or sports events, having access to a wide secondary market is very useful.
- International buyers: Because it has global reach, you can browse for tickets to shows all over, not just in one country.
- Cautious buyers: Those who value guarantees, customer support, and transparent transactions will appreciate Gigsberg’s model.
Challenges and Considerations
Even though Gigsberg offers many benefits, there are potential drawbacks: because prices are set by individual sellers, they can sometimes be quite high — especially for in-demand events. Also, as with any secondary ticket platform, ticket delivery is dependent on when and how sellers release the tickets, so sometimes buyers may get tickets relatively close to the event date. There are reviews noting both very positive and more disappointing experiences, which suggests that while the overall model is solid, individual transactions can vary.
Conclusion
Gigsberg stands out in the secondary ticket marketplace world by combining a broad, global event inventory with strong safety guarantees and responsive customer service. Their model provides a robust way for fans to access live experiences even when primary tickets are long gone. Whether you’re buying or selling, Gigsberg offers a transparent, secure platform — making it a serious contender among ticket resale platforms.
